For Students

Student Engagement Team:

The Student Engagement team are here to help if things become too much, they are here to support you through your university journey if you are having issues that are affecting your studies, if you are having problems relating to your mental health wellbeing, practical issues about studying here or if you just want someone to talk to about the stresses of university life. The rep for Astro is Jonathon Parker who is based in the Art and Design Academy and offer daily drop-ins and both in-person and telephone appointments.

0151 231 3664

Student Funding & Money Advice

The Student Funding & Money Advice team offer advice on tuition fees, funding options, benefits, council tax, returning to education and managing your money for undergrad, postgrad current and future students.

0151 231 3153/3154

Academic Advice / Stay on Course:

If you are having second thoughts or doubts on if your course the right option for you you can get in touch with the Academic Advice team who will be able to provide support and possible progression options.

0151 231 3162

Student Mental Health

The Student Mental Health team can assist in offering support to students who may benefit from support in managing their emotional and psychological health. The Mental Health Advisor is registered with the Health Professions Council and is a professionally qualified mental health practitioner. The service offers individual assessment of mental health, regular confidential appointments to monitor mental health and discuss any wellbeing concerns, referral on if agreed and appropriate, also providing wellbeing and symptoms information and management advice. Drop in services are available every Wednesday, Thursday and Friday 10:00am – 12:00pm bar holidays located on the ground floor of the Aquinas Building, Maryland Street, L1 9DE.

0151 231 3579


The Counselling Service are here to support you in any problems that are affecting your ability to study and to help you look at problems of a personal and emotional nature. The service offers an opportunity for you to talk about your concerns or share your problems with a trained counsellor. If you feel you would benefit from talking to someone, the counselling team can help, offering a free, confidential, one-to-one service. You can make an initial appointment or come along to a drop-in session where an appointment is not necessary.

Drop-in sessions:

Ground floor, Aquinas Building (Maryland Street, L1 9DE) Monday, Tuesday, Wednesday 10.00am – 4.00pm and Thursday 1.00 – 4.00pm,

IM Marsh Campus (Room M111, Mossley Building) Thursday 10.00am – 4.00pm

For arranging appointments you can contact the team via:

0151 231 3110


The Disability team is made up of Disability Coordinators, these people can help you throughout your study with lots of things including: disclosing your disability, academic support, exam support, Disabled Students’ Allowance, study skills, etc.

Your Disability Coordinator can also help you figure out what support you may need. For example, you might not have thought about the types of support that would be useful in an academic environment, such as a voice recorder. Every Faculty within the University has its own Disability Coordinator. If you would like them to, your Disability Coordinator will share your Individual Student Learning Plan with all relevant academic staff. This is useful because it means that staff will know how to support you effectively during your time with us.

The disability co-ordinator for the Astrophysics Research Institute is Professor Philip James.

0151 231 3168

Specialist Skills Support

If you require any further specialist study support then the Specialist Skills Support team are here to help you. The Specialist Skills Support team also run workshops throughout the academic year. For more information please contact:

0151 231 3072

International Students

At LJMU there is a dedicated International Student Advisor who is available to provide advice and support and can also help provide useful advice if you are bringing your family or dependants to the UK, they are contactable by:

0151 231 3673

Students are also able to attend English language courses, enrol on English modules on Canvas, and receive personalised advice from English tutors, more information can be found on the library’s English for Academic Purposes webpages. If you are homesick or lonely, joining a social or academic club may help. The International Society is particularly popular with international students, it’ll give you a chance to meet people from all over the world, learn about other cultures and explore Liverpool with some friendly people.

Accommodation Advice

Moving into a new place is a significant step for anyone, especially if it’s your first time away from home. An extensive accommodation FAQ can be found on the LJMU accommodation webpages located here. If the information you need is not on this page then you can contact the accommodation team via the following channels:

0151 231 3499

Student Opportunities

The Student Opportunities team is here to encourage participation and engagement with the University’s Corporate Partners and LJMU events such as the Roscoe Lectures.

Based in Student Advice and Wellbeing, the team can let you know about free and discounted entry to events, exhibitions and all of the latest student offers from:

  •  Tate Liverpool
  •  Royal Liverpool Philharmonic Orchestra
  •  Lifestyles Fitness Centres
  •  Everyman & Playhouse Theatres
  •  The Royal Court
  •  Liverpool Cathedral

The team can be contacted via:

0151 231 3714

Support for Care Leavers, Estranged Students or Young Adult Carers

If you’re a care leaver, estranged or a young adult carer, there’s lots of support available to you. Phil Bakstad is the Care Leavers Coordinator who is also the dedicated member of staff for estranged students. There may be certain bursaries or funding available to you such as The John Lennon Imagine Award. For more information and advice please contact Phil via the following ways:

0151 231 3149